Shipping Destinations

We currently ship to North America, Canada, Europe and many other countries and regions worldwide.

Shipping Schedule

Orders are processed within 2 business days. Once processed, the parcel is handed over to the carrier.

Tracking status may not sync in real time and is typically updated only after the parcel arrives in the destination country—usually around 7 business days after order confirmation.

Actual delivery time depends on various factors, including local postal processing, customs clearance, weather conditions, and more.

· Standard Shipping: 15–20 business days

Shipping Fees

Standard Shipping:
· Orders under 35 USD: Shipping fee of 10 USD
· Orders of 35 USD or above: Free worldwide shipping

If you have any questions, please feel free to contact us—we’ll get back to you as soon as possible.

Incorrect Shipping Information

If you have entered an incorrect shipping address, name, or contact details, please contact our customer service team within 2 hours of placing your order.

Please note that customers are responsible for ensuring the accuracy of their shipping information. Once an order has been processed and shipped, we are unable to change the delivery address.

Contact: support@99ninine.com

Track Your Order

Check your shipping status via the following link:
https://www.17track.net/en

Lost Parcel

If your parcel is marked as “Lost” or “Missing,” please contact our customer service team promptly.

Contact: support@99ninine.com

A Note from Us

We understand that shipping times can be affected by factors beyond our control—such as destination country policies, customs procedures, and weather conditions. We are continuously working to improve our logistics system and provide a better shipping experience.

Thank you for your understanding and support!